You may request refund if you would like to cancel your booking on www.gayrettepemetrootopark.comYou can return the booking free of charge during the day when the booking invoice is issued.
When we receive the details of the booking you would like to return, it undergoes an assessment to be performed by our authorized persons, and you are notified of the status details when the refund is realized.
Terms of Refund
- In case of a delay of 15 minutes compared to your time of entry, your booking will be canceled and the amount of TRY 15 collected from your credit card will be refunded.
- You should send your request for refund to info@gayrettepemetrootopark by indicating in the e-mail that it is a "Request for Refund" and all booking details in a complete manner and by attaching the original invoice of the booking that you request to be refunded.
1. Step: Prepare the refund e-mail
- Prepare your refund e-mail by completing your booking details in a complete manner. Explicitly indicate your request for refund in the e-mail.
- Requests for refund are accepted only from the persons who have paid the respective booking.
2. Step: Send your refund e-mail to us
- Please send your request for refund and booking details in a complete manner to firstname.lastname@example.org
- Requests for refund will be accepted only from the persons who have paid the respective booking and only from the e-mail address through which such payment has been made.